Our 5-Year Limited Warranty

1. The five-year warranty period begins on the date of the invoice.
2. This warranty is valid for structures purchased on or after January 1, 2016.
3. Warranty claims must be submitted within thirty days of noticing the problem.
4. Any alteration of the structure will void this warranty.
5. The structural warranty is valid only if the structure was installed by Lancaster County Backyard.
6. A replacement or repair made under this warranty does not lengthen the original warranty period.
7. This warranty does not cover incidental or consequential damages.
8. All structures must be anchored and placed on a well-drained, level, firm foundation.
9. Acts of nature, and damage caused by accidents, fallen trees, fire, insects, animals or abuse, are not covered.
10. Natural wear and tear, fading, discoloration, rust, staining, and the splitting or checking of wood are not covered.
11. The structure must be properly maintained — including, but not limited to, caulking, painting, staining, suitable drainage, and keeping a cleared area around the structure.
12. Failure to remove snow more than 10 inches deep voids this warranty.
13. For customers outside our normal service area, replacement parts are shipped to you once the warranty claim has been properly submitted.
14. This warranty is non-transferable.

We are committed to building quality structures that will serve our customers well for many years. From the start, we have been pleasing buyers with our highest grade of craftsmanship and uncompromising quality.

While some sacrifice quality for quantity, Lancaster County Backyard takes pride in each one of our structures, and makes every effort to produce a durable yet affordable building that meets your individual needs and complements your home or place of business.

If we make a mistake on a structure, we will either fix the error at no charge to you or credit you the dollar amount of the mistake.